While most of us have benefited from government grants to help with energy costs, those who do not have a direct contractual link to energy providers such as those in mobile home parks have not been able to. The detail below shows how they can now make a claim for support
The web address for those who are able to use the internet is https://www.gov.uk/apply-energy-bill-support-if-not-automatic
There is no written application process for EBSS however there is assisted telephone support for applications.
Residents can complete their applications over the telephone assisted an agent.
Lines are open 8am-6pm Monday-Friday
Telephone number for assisted applications is - 08081753287
Calls are charged at normal landline rate
If you need more help, you can email alternativefunding@ebss.beis.gov.uk or call 0808 175 3287.